Deming


 

002 Special Seminar On New Quality and Management
新品質與新管理的特別講座
  

主講人:鍾漢清、蔡士魁
 Speakers: Hanching Chung and Scott Tsai, both are directors of 
                Hanching Seminars and Consulting, Inc.
地點:新生南路三段88號2樓
Place: 2F,No. 88,Sec. 3, Hsin- shen South Road, Taipei
時間:9月15日
Time: Sep.15

主旨

This one day seminar is mainly based on Juran's Quality Handbook(1999)which is provided a copy for all the rigistered participants. Some main information and subjects of comentaries are listed for your reference.
課程摘要(Discussion coverage)
Morning:
How to think about quality and management
The transformation processes and the new status of Juran's Trilogy in
quality planning, control and improvement
Process and system thinking,
Hearing the voices of market, customers and employees

Afternoon:
Strategic deployment, benchmarking and QFD
Human performance, training and education
Quality and operations management
ISO, six sigma programs and prizes
Service, value , income and costs study approaches
Organizational effectiveness and learning
Wrap-up"

上午:
如何思考品質及管理
朱蘭的品質三部曲:品質規劃、品質控制、品質改善
流程及系統思考
傾聽市場之聲、顧客之聲、員工之聲

下午:
策略展開、標竿學習與QFD
績效、訓練及教育
品質與作業管理
ISO、6個sigma與獎勵
服務、價值、收益與成本的研究方法
組織效率與學習
總結

費用(Fee)
NT$ 10,000 per persons, including meal and one copy of Juran's
Quality Handbook

每人10,000元(含午餐及一本管理三部曲及一本原文版朱蘭品質手冊)

 

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